Services
Express International provides a comprehensive range of services aimed at optimizing business processes ensuring positive outcomes for your organization
Contact Center Excellence
Transform your customer experience while reducing operational costs by up to 71%. Our multilingual, native English-speaking agents deliver exceptional service across every channel.
Why clients choose our contact center services:
- Inbound Support — Handle customer inquiries, technical support, and order processing with 99.8% accuracy
- Outbound Campaigns — Drive sales, conduct surveys, and nurture leads with specialized teams
- Omnichannel Engagement — Seamlessly integrate voice, email, chat, SMS, and social media support
Back Office Processing
Free your core team from administrative burdens while ensuring accuracy, compliance, and rapid turnaround times. Our specialized back-office teams handle your essential business processes with precision.
Our specialized capabilities include:
- Data Entry & Validation — High-volume processing with 99.8% accuracy rates
- Background Screening Support — Expert researchers assisting background-check providers with verifications and compliance processes.
- Verification Support — Experienced teams conducting reference, credential, and document validations for outsourcing partners
- Recruitment Support — Candidate sourcing, screening, and onboarding coordination
- Administrative Services — Document management, reporting, and business support functions
- Business Consulting — Process optimization and operational efficiency analysis
Transportation Operations Support
Maximize fleet efficiency and driver productivity with our specialized transportation support services. Our teams have deep industry expertise in logistics coordination, compliance, and operational management.
Our transportation solutions include:
- Driver Management — Focused on driver retention;compliance tracking, performance monitoring and coaching.
- Real-Time Tracking — Shipment monitoring, exception management, and status updates
- Weather & Route Optimization — Proactive planning to minimize delays and fuel consumption
- Dispatch Operations — Load assignment, scheduling, and driver communication
- Compliance Management — Hours of service monitoring, documentation, and regulatory reporting
Talent Acquisition
Secure the right talent faster and more cost-effectively with our comprehensive recruitment solutions. We combine technology, market insights, and specialized screening expertise to connect you with qualified candidates.
Our recruitment advantages:
- Strategic Sourcing — Targeted candidate identification across multiple channels
- Rigorous Pre-Screening — Skills assessment, background verification, and cultural fit evaluation
- Streamlined Onboarding — Documentation, training coordination, and new hire integration
- Retention Strategies — Engagement programs and performance monitoring
- Specialized Industry Focus — Deep understanding of role requirements in your sector
Strategic Marketing Support
Drive growth and market presence with data-driven marketing strategies tailored to your business objectives. Our marketing specialists combine analytical insights with creative execution to deliver measurable results.
Our marketing capabilities include:
- Market Research & Analysis — Competitive intelligence and opportunity identification
- Campaign Development — Strategic planning, creative development, and execution roadmaps
- Digital Marketing Management — Social media, content development, and online presence optimization
- Performance Analytics — KPI tracking, conversion analysis, and ROI measurement
- Brand Development — Messaging strategy, visual identity, and positioning refinement
Finance & Accounting Solutions
Enhance financial accuracy and reporting while reducing operational costs with our specialized accounting and finance support. Our experienced professionals ensure compliance while providing actionable financial insights
Our finance services include:
- Accounts Payable Processing — Invoice management, payment processing, and vendor reconciliation
- Payroll Administration — Time tracking, tax calculations, and payment processing
- Financial Data Entry — Transaction recording, categorization, and documentation
- General Ledger Maintenance — Account reconciliation and financial record management
- Financial Reporting — Custom report generation and analysis for management decision-making
Real-Time Analytics & Business Intelligence
Transform raw data into strategic insights with our advanced reporting and analytics services. Our data specialists leverage PowerBI and AI tools to create intuitive visualizations that drive informed decision-making.
Our analytics advantages:
- Custom Dashboard Development — Tailored visual interfaces displaying your most critical KPIs
- Predictive Analytics — AI-powered trend analysis and forecasting
- Performance Monitoring — Real-time tracking of operational and financial metrics
- Actionable Insights — Strategic recommendations based on data patterns and market trends
- Automated Reporting — Scheduled delivery of key performance indicators to stakeholders